## 1. Data Controller

The data controller responsible for your personal data is:

## 2. Data We Collect

We collect the following categories of personal data:

• - IDENTIFICATION_DATA: full name, email address, phone number
• - PROJECT_DATA: project specifications, technical requirements, business information
• - USAGE_DATA: IP address, browser type, device information, pages visited
• - COMMUNICATION_DATA: form submissions, email correspondence

## 3. Legal Basis for Processing

We process your data under the following legal bases:

• - CONSENT: When you submit a contact form or subscribe to communications
• - CONTRACT: When processing is necessary for contract performance
• - LEGITIMATE_INTEREST: For service improvement and security monitoring

## 4. Data Retention

Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. Project-related data is retained for 24 months after the last project interaction.

## 5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the following rights:

• - ART.15 Right of Access
• - ART.16 Right to Rectification
• - ART.17 Right to Erasure
• - ART.18 Right to Restriction of Processing
• - ART.20 Right to Data Portability
• - ART.21 Right to Object
• - ART.22 Right not to be subject to automated decision-making

## 6. Data Security

RapidWebCore implements appropriate technical and organizational measures to protect personal data, including encryption at rest and in transit, access controls, regular security audits, and secure backup procedures.

## 7. Contact for Data Inquiries

To exercise your rights or request information about your data, contact: [email protected]

## 1. Acceptance of Terms

By accessing and using the services provided by RapidWebCore, located at Rua de Santa Tecla 13, 4815-330 Moreira de Cónegos, Portugal, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

## 2. Scope of Services

RapidWebCore provides web development services including:

• - Custom web application development
• - Interactive client portal construction
• - Database architecture and protection systems
• - Business technology stack integration
• - Performance optimization and deployment

## 3. Payment Terms

• - CL.3.1: All project fees are agreed upon in writing before work commences
• - CL.3.2: Payments are due according to the milestones outlined in the project agreement
• - CL.3.3: Late payments may incur a 2% monthly administrative fee
• - CL.3.4: All prices are exclusive of applicable VAT unless otherwise stated

## 4. Intellectual Property

Upon full payment, all intellectual property rights for custom-developed work are transferred to the client. RapidWebCore retains the right to use general methodologies, frameworks, and non-proprietary tools developed during the project.

## 5. Limitation of Liability

RapidWebCore's total liability shall not exceed the total amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

## 6. Governing Law

These terms are governed by the laws of Portugal. Any disputes shall be resolved through arbitration in Braga, Portugal, unless otherwise agreed in writing.

## 7. Amendments

RapidWebCore reserves the right to modify these terms at any time. Updated terms will be published on this page with the revision date. Continued use of services constitutes acceptance of modified terms.

## 1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide essential functionality and improve your experience.

## 2. Cookies We Use

## 3. Managing Cookies

You can control and manage cookies through your browser settings. Disabling essential cookies may impair site functionality. You can revoke consent at any time by clearing your browser's localStorage.

## 4. Data Controller

For questions about our cookie usage, contact RapidWebCore at [email protected] or write to Rua de Santa Tecla 13, 4815-330 Moreira de Cónegos, Portugal.

## 1. General Policy

RapidWebCore is committed to fair and transparent refund practices. This policy outlines the conditions under which refunds or reimbursements may be issued for services rendered.

## 2. Eligibility Conditions

• - FULL_REFUND: If work has not commenced and the project is cancelled within 48 hours of initial payment
• - PARTIAL_REFUND: Proportional reimbursement for completed milestones that do not meet the agreed specifications
• - CREDIT: Service credits applied to future projects in lieu of monetary refund

## 3. Non-Refundable Items

• - Third-party licensing fees and domain registration costs
• - Completed milestones approved and signed off by the client
• - Custom design work where deliverables have been provided
• - Consulting and advisory hours already rendered

## 4. Request Process

To request a refund, contact [email protected] with your project reference and reason for the request. All refund requests are reviewed within 5 business days.

## 5. Dispute Resolution

Refund disputes not resolved through direct communication may be escalated to mediation through the Portuguese Consumer Arbitration Center. RapidWebCore, Rua de Santa Tecla 13, 4815-330 Moreira de Cónegos, Portugal, is subject to the jurisdiction of Portuguese consumer protection law.

## 6. Processing Time

Approved refunds are processed within 10 business days to the original payment method. Bank transfer refunds may take an additional 3-5 business days depending on your financial institution.